Nov 2, 2011

Direct Deposit Payment issues

I want to take this chance to first of all say thanks to all of our excellent foster and adoptive parents. The difference you make in the lives of our children is greatly appreciated. I know there are some great rewards to providing the care that you do, although I'm sure most days it might be difficult to remember what those are. I also know you face great challenges. When those challenges come because of personnel transitions, miscommunication with DHS or Statewide system changes those challenges can feel even greater. We truly strive to be a helpful partner with you while you care for these precious lives in your homes and I'd encourage you to connect with your certifier, caseworker or adoption worker if you ever have question or concern.
Those things being true, I wanted to make you aware of new information we received about monthly payments. Many of you know that not all things have transitioned smoothly since the conversion to our new child welfare information system, ORKIDS. Some of you that had been receiving your monthly payment by way of direct deposit have received a paper check . Originally we were told that you didn't have to do anything to correct that error and that it should change back to direct deposit in the next couple of months. Yesterday we learned that is not true. If you were receiving your monthly payment by way of direct deposit prior to the ORKIDS conversion (September 2011) and are now receiving a paper check you need to re-submit the Direct Deposit form to have that changed back. You can find the form on the website under Caregiver Resources/Forms. There are clear instructions about how to complete this form and who to send the information to when it's complete. I'm sorry for the inconvenience.
If you have always received a paper check and would like to have it directly deposited into your bank account you can also, complete the attached form. This form, and others that might be helpful to you as a provider, can be found on our website marionfosteroradopt.com, under the forms tab.



Billy Cordero
Foster Home Recruiter
(503) 378-4722
(503) 409-1450 cell
4600 25th Ave NE Ste 110
Salem Or 97301
billy.cordero@state.or.us
http://www.marionfosteroradopt.com/